Blog
Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.
This is the other kind – the patterns that keep showing up, written down before the next product makes the same mistake.
Nothing matches “ux writing”.
Check the spelling or try a shorter word – or start from a tag. For an exact phrase, use quotes: "maybe later".
Here’s what we do write about
All 95 posts, newest first.
Contractors Don't Need a Pretty Website. They Need the Next Job.
It's 9:14 on a Tuesday night and a homeowner two towns over is standing in an inch of water, holding a phone in one hand and a shop-vac he hasn't figured out in the other.
A Guide to WordPress Web Design Agencies in 2026, When the Website Is the Cheap Part and the Maintenance Is the Business
A Guide to White Label Web Design in 2026, When the Thing You're Reselling Became Free
The problem is that the thing you're marking up stopped costing anything to make, and every layer of the chain knows it except the invoice. The shop builds with the same AI tools your client's nephew uses. Your margin is now the fee for standing between two people who could have met.
A Guide to Fixing the Website Your AI Builder Made – for Founders Who Shipped Fast and Now Can't Change a Thing
You built a website with an AI builder over a weekend, and for about a week it felt like the smartest money you never spent. Framer, Lovable, a long night in Cursor. It launched, it looked like a real company, it loaded fast, it cost roughly nothing.
AI Slop Gave You a Job Nobody Named. You Work It Every Night.
It's 11:40 on a Sunday. You are not building anything. You are not designing anything. You are reading, line by line, the confident AI slop of a machine that wrote it in four seconds and will write the same slop again tomorrow.
New on Built In: we're in the AI design slop era
A Guide to Web Design Services for Small Businesses in 2026 That Assumes You've Already Wasted Money on One
Your last website looked fine and did nothing. Here's why – what actually changed in 2026, what's coming in 2027, and the one question to answer before commissioning another one.
A Guide to Web Design and SEO in 2026 When AI Wrote Half the Content and Google Still Doesn't Trust You
Eight months later the site is on page four for the keyword they're paying the agency to rank for.
A Guide to the Web Design Process for People Whose Last Designer Was an AI Agent
A Website Redesign Isn't a Rebrand. I Confused the Two.
The site is new. You probably noticed. Or didn't, which is a separate problem I've already made peace with.
New on Product Coalition: AI said my design was fine. Was it?
UX Research vs UX Design: Two Departments, One Report Nobody Read
The research is done.
UX Design Mistakes That Don't Show Up in Figma: Six Data Fingerprints
This article was originally written for external publication, yet ended up here instead. Enjoy!
New on HackerNoon: your AI designer has never disagreed with you
UX Design 101: The Official Curriculum and the 2026 Translation
The first week of UX design 101, you learn about the double diamond. Research, define, ideate, prototype. Clean phases, logical sequence, satisfying diagram.
I Wrote a Book About AI Sycophancy. I Didn't Use AI to Write It.
Someone at an event, after I mentioned the book.
Top UI UX Design Agency Rankings Are Pay-to-Play and You're Being Played
A prospect emailed last month. Polite. Clearly done their homework.
Wireframes: The Grayscale Lies We Tell Before the Real Design Happens
The wireframes looked perfect.
MVP Pricing UX: Why Your 'Free Trial First' Strategy Is Killing Activation
B2B analytics platform. Six months post-launch. 1,400 trial signups. 83 paying customers.
New on Built In: training won't fix bad AI design