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Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.
This is the other kind – the patterns that keep showing up, written down before the next product makes the same mistake.
24 results, 12 more in the archive
Tanya wrote about the button that trains users to ignore you for HackerNoon
Articles I've Written Elsewhere 📌
…Sep 24, 2025The Button That Teaches People to Stop Paying AttentionA button that does nothing useful often enough gets ignored. So do the tooltips, the empty states…
UX Design Mistakes That Don't Show Up in Figma: Six Data Fingerprints
…button does. They know where the feature lives. They've been inside the logic long enough that none of it feels ambiguous. So the designs pass. The users arrive.…
Empty State Design: Why Your Product's Empty States Matter More Than You Think
…Nothing here yet!" Helpful. User knows nothing is there—that's why the screen is empty. The word "Oops" suggests something went wrong. "Yet" implies they should…
The Painful Truth About UX/UI Debt (And the Essential Fixes to Start Now)
…button invisible in dark mode Onboarding never explains what your product does Critical features buried where nobody finds them Password reset emails going to spam…
Simple Web Design: The No-Images Draft That Actually Converts
…does this do": eliminated Agency would've made a beautiful carousel that said nothing clearly. Text-first draft forced clarity. One image proved it. That's what…
Every UX Design Diagram I've Seen Is Overthinking It
…nothing to do with that outcome. The work did. And the work looked nothing like the diagram. A 12-phase ux design diagram doesn't make you a better designer. It…
UX Failures at Three Years' Experience: What Training a Designer Who Was Already Good Taught Me
The UX failures a designer ships at three years' experience have nothing to do with Figma. Four I watched Sarah ship, the roughly real numbers, and what fourteen weeks of training changed.
User Engagement Metrics Lie: Why Silence Is the Worst Feedback You'll Get
…states matter. Every blank screen should answer: "What do I do next?" and "Why does this matter?" 3. Track engagement intent, not just clicks Did they accomplish…
What SaaS Website Designers Get Wrong (And How to Fix It in 8 Seconds)
…does 'role-based permissions' mean I can control who sees what?" Just say that. Most SaaS websites show beautifully designed mockups that look nothing like the actual…