Last month a design lead showed me their adoption metrics dashboard. Figma library: 97% connected. Component usage tracked across 47 teams. Monthly reports with color-coded progress bars trending green like a very healthy plant. “Fantastic adoption,” they said, clicking through to a slide about governance wins. “Can I see your team’s Slack?” I asked. They…

Here’s what actually works when you use AI for UX research — and what’s just expensive procrastination. I resisted using AI for UX research for longer than I probably should have. Not because I’m anti-AI or think it’s going to steal jobs. But because most “AI research tools” seemed designed to help you skip the…

You’ve probably noticed your AI design tools getting weirder. Here’s why that’s happening and what you can do about it. Something strange has been happening with AI design tools over the past few months. That background removal tool that used to work perfectly? Now it occasionally gives you results that look like someone attacked the…

If you’ve been researching the same problem for three months, you’re not being thorough — you’re being scared. There’s a special kind of hell reserved for product teams drowning in UX iceberg syndrome. You know the type: every decision needs another user interview. Every wireframe requires a deeper dive into personas. Every button placement sparks…

When founders or product heads describe their product as “complex,” they rarely mean the business logic. They usually mean the UX is buckling. New features take longer to ship.The interface feels inconsistent.Users are getting lost – and support calls are rising. But here’s the truth: most products in this state aren’t actually too complex.They’re just…

A team in mid-sprint, tired but caffeinated. You’re in Figma or Slack or Notion, staring at a half-finished flow someone labeled “v3-final-ish.” Someone says, “Let’s just tweak the copy so it’s less confusing.”Another chimes in: “Legal needs to approve it anyway.”A third shrugs: “Our sales team just needs something to demo.” No one asks: “Who’s…

Most of your product’s worst UX failures won’t show up in analytics. They’ll show up in a support ticket from someone who accidentally backspaced their way out of a signup flow. Or rage-clicked a modal five times on a cracked screen. Or tried to use your beautifully designed pricing table through the lens of Safari…

What happens when product teams try to control everything — and what real leadership in UX looks like. The final days of Pesach are about walking forward. Not escaping anymore — moving. Through the sea. Into the unknown. It’s messy, unscripted, and very human. So this is a story about control. About what happens when…

What the Exodus Can Teach Us About Breaking UX Slavery Patterns We’re deep into Pesach season. A time of freedom. Of storytelling. Of asking difficult questions. And as odd as it sounds, it’s also a perfect time to talk about UI and UX. Because the Exodus isn’t just a historical escape — it’s a metaphor.…