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Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.

This is the other kind – the patterns that keep showing up, written down before the next product makes the same mistake.

Categories Design19 Not My Type10 Designer Economics Industry Reality0

Tags Not My Type0 Design Methods Metrics Power6 Product UX4 Designer Economics Industry Reality6 Acquisition Websites1 Buying Design Working With Designers10

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UX Writing Best Practices: Stop Whispering – Confident Copy Builds More Trust

I rewrote an error message last month. Changed it from "Oops! Something might've gone a teensy bit wrong 🙈" to "This failed. Here's why."

Your UX Writer Joined Too Late and Now Everything Needs Rewriting

The UX writer opened the staging site. Clicked through the onboarding flow.

Also in the archive

2 older posts match “ux writing”. They’re kept as they were and no longer updated.