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Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.

This is the other kind – the patterns that keep showing up, written down before the next product makes the same mistake.

Categories Design29 Not My Type4 Designer Economics Industry Reality1
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9 results, 4 more in the archive

This Button Does Nothing (And Your Users Definitely Noticed)
May 1, 2025

This Button Does Nothing (And Your Users Definitely Noticed)

I shipped a "Save draft" button that didn't save drafts.

Blog Post
Empty State Design: Why Your Product's Empty States Matter More Than You Think
Jul 1, 2025

Empty State Design: Why Your Product's Empty States Matter More Than You Think

…Nothing here yet!" Helpful. User knows nothing is there—that's why the screen is empty. The word "Oops" suggests something went wrong. "Yet" implies they should…

Blog Post
The Painful Truth About UX/UI Debt (And the Essential Fixes to Start Now)
Aug 7, 2025

The Painful Truth About UX/UI Debt (And the Essential Fixes to Start Now)

…button invisible in dark mode Onboarding never explains what your product does Critical features buried where nobody finds them Password reset emails going to spam…

Blog Post
Every UX Design Diagram I've Seen Is Overthinking It
Dec 2, 2025

Every UX Design Diagram I've Seen Is Overthinking It

…nothing to do with that outcome. The work did. And the work looked nothing like the diagram. A 12-phase ux design diagram doesn't make you a better designer. It…

Blog Post
User Engagement Metrics Lie: Why Silence Is the Worst Feedback You'll Get
May 13, 2025

User Engagement Metrics Lie: Why Silence Is the Worst Feedback You'll Get

…states matter. Every blank screen should answer: "What do I do next?" and "Why does this matter?" 3. Track engagement intent, not just clicks Did they accomplish…

Blog Post
Wireframes: The Grayscale Lies We Tell Before the Real Design Happens
Feb 17, 2026

Wireframes: The Grayscale Lies We Tell Before the Real Design Happens

…language meant renaming 23 navigation items, rewriting 140 labels, changing button copy, updating errors. Plus: developers had built logic tied to old structure.…

Blog Post
Why Mixing Onboarding Patterns Destroys Activation (One Pattern Works, Five Don't)
Oct 28, 2025

Why Mixing Onboarding Patterns Destroys Activation (One Pattern Works, Five Don't)

…Nothing stands out when everything shouts. You've created the button that does nothing but multiplied it by seventeen. Trust erodes with repetition. Explaining the…

Blog Post
UX Writing Best Practices: Stop Whispering – Confident Copy Builds More Trust
May 22, 2025

UX Writing Best Practices: Stop Whispering – Confident Copy Builds More Trust

…button problem is the same problem at a different scale: when UI elements say nothing useful. Here's what you should be writing instead: | Situation | Weak Copy…

Blog Post
UX Audit Checklist: 15 Signs Your Product Needs a Reset (Not a Redesign)
Jun 12, 2025

UX Audit Checklist: 15 Signs Your Product Needs a Reset (Not a Redesign)

…button that opens a third overlay. Users find themselves three layers deep with no clear way back, clicking X buttons in the wrong order and ending up somewhere…

Blog Post