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Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.

This is the other kind – the patterns that keep showing up, written down before the next product makes the same mistake.

Categories Design16 Not My Type6 Designer Economics Industry Reality1

Tags Not My Type1 Design Methods Metrics Power4 Product UX9 Designer Economics Industry Reality2 Acquisition Websites2 Buying Design Working With Designers2

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Feb 10, 2026

Every Design Agency in New York Claims They Specialize in SaaS. They're Lying.

…work with me – no account managers, no handoffs, no junior designer doing work while senior reviews. Design agencies in New York claim specialization to win work.…

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AI UX Doesn't Exist (But AI Can Make UX Work Less Miserable)