Blog · Page 6
Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.
This is the other kind — the patterns that keep showing up, written down before the next product makes the same mistake.
How to Write UX Copy Users Actually Trust
There's a reason your UX copy reads like it was written by a sentient HR policy. It probably was.
"Maybe Later" Is the Most Expensive Button in Your SaaS User Onboarding
"Maybe Later" appears on modals, product tours, feature announcements, onboarding flows. It's the soft opt-out — a peace offering to the overwhelmed new user. A UX safety valve.
UX Audit Checklist: 15 Signs Your Product Needs a Reset (Not a Redesign)
You've been shipping. The roadmap is moving, features are live, users are paying. But somewhere in the last few months the product started feeling... thick. Not broken – functional. Just harder to use
Design System Alternative: You Don't Need a Design System – You Need Modular UX
Every SaaS team hits the same wall around 10-15 features: the interface feels inconsistent, new features take longer, and someone suggests building a design system.
SaaS Pricing Page Design: I Audited 31 SaaS Pricing Pages. Here's What Kills Conversion.
47 features. That's the average number of features listed in a SaaS pricing page comparison table across the 31 pages I've audited over three years. B2B companies, $500K to $50M ARR.
User Onboarding: I Skipped Our Best Feature in Onboarding – 73% Never Found It
I spent 6 weeks building a feature that saved users 40 minutes per week.
Product Design Settings: Stop Building Settings Pages Where Users Change 5% of Options
I spent three months tracking settings usage across one product. 127 total settings. 89 visible by default.
SaaS Website Design Mistakes: Who Are You Actually Designing This Homepage For?
I audited a SaaS homepage last year that took three paragraphs to explain what the product actually did.
UX Writing Best Practices: Stop Whispering – Confident Copy Builds More Trust
I rewrote an error message last month. Changed it from "Oops! Something might've gone a teensy bit wrong 🙈" to "This failed. Here's why."
UI/UX Audit: I Found 47 Dead Features in One Product (Here's How to Audit Yours)
I ran a UX audit on a SaaS product last year. The founder wanted a redesign: "Everything feels cluttered. Users get confused. We need to start fresh."
User Engagement Metrics Lie: Why Silence Is the Worst Feedback You'll Get
I launched a new dashboard tab. No bugs filed. No complaints. No support tickets. My team celebrated: "Clean launch!"
This Button Does Nothing (And Your Users Definitely Noticed)
I shipped a "Save draft" button that didn't save drafts.
The Fake Persona Test: I Roleplay as a 69-Year-Old Librarian to Find UX Bugs My Team Misses
I caught a critical signup bug three days before launch by pretending to be a 69-year-old librarian with trust issues.
Unsolicited Design Redesigns: Why Designers Can't Stop Redesigning Products Nobody Asked For
I redesigned Notion's empty states without permission. Took me 4 hours on a Saturday. Notion didn't ask. They probably don't care. But I learned more in those 4 hours than I did in a month of client w
Startups We Admire (and Would Love to Design For)
Okay, not quite. But yes — https://curated.dnsk.work is just a simple, slightly obsessive tool we made to track the startups we keep accidentally redesigning in our heads. It’s not a lead gen gimmick.
UX Design Principles: Stop Micromanaging Users Like Pharaoh
The final days of Pesach are about walking forward. Not escaping anymore – moving. Through the sea. Into the unknown.
Dark Patterns in UX Design: What the Exodus Can Teach Us About User Liberation
We're deep into Pesach season. A time of freedom, storytelling, and asking difficult questions.
Let's Not Build Design Portfolios for Algorithms – Build Them for Humans Who Hire
I rejected a designer last month whose portfolio had perfect case studies, consistent branding, and a clear CTA to "Request Full Deck."
Why I Stopped Sounding Like Every Other Designer on LinkedIn
Award-winning. Passionate. Strategic. Driven.