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Ten years inside SaaS products generates opinions. Most content from a UI/UX design agency is written to rank, not to say anything.

This is the other kind — the patterns that keep showing up, written down before the next product makes the same mistake.

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UX Audit Checklist: 15 Signs Your Product Needs a Reset (Not a Redesign)
Jun 12, 2025

UX Audit Checklist: 15 Signs Your Product Needs a Reset (Not a Redesign)

You've been shipping. The roadmap is moving, features are live, users are paying. But somewhere in the last few months the product started feeling... thick. Not broken – functional. Just harder to use

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Design System Alternative: You Don't Need a Design System – You Need Modular UX
Jun 10, 2025

Design System Alternative: You Don't Need a Design System – You Need Modular UX

Every SaaS team hits the same wall around 10-15 features: the interface feels inconsistent, new features take longer, and someone suggests building a design system.

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SaaS Pricing Page Design: I Audited 31 SaaS Pricing Pages. Here's What Kills Conversion.
Jun 6, 2025

SaaS Pricing Page Design: I Audited 31 SaaS Pricing Pages. Here's What Kills Conversion.

47 features. That's the average number of features listed in a SaaS pricing page comparison table across the 31 pages I've audited over three years. B2B companies, $500K to $50M ARR.

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User Onboarding: I Skipped Our Best Feature in Onboarding – 73% Never Found It
Jun 3, 2025

User Onboarding: I Skipped Our Best Feature in Onboarding – 73% Never Found It

I spent 6 weeks building a feature that saved users 40 minutes per week.

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Product Design Settings: Stop Building Settings Pages Where Users Change 5% of Options
May 29, 2025

Product Design Settings: Stop Building Settings Pages Where Users Change 5% of Options

I spent three months tracking settings usage across one product. 127 total settings. 89 visible by default.

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SaaS Website Design Mistakes: Who Are You Actually Designing This Homepage For?
May 27, 2025

SaaS Website Design Mistakes: Who Are You Actually Designing This Homepage For?

I audited a SaaS homepage last year that took three paragraphs to explain what the product actually did.

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UX Writing Best Practices: Stop Whispering – Confident Copy Builds More Trust
May 22, 2025

UX Writing Best Practices: Stop Whispering – Confident Copy Builds More Trust

I rewrote an error message last month. Changed it from "Oops! Something might've gone a teensy bit wrong 🙈" to "This failed. Here's why."

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UI/UX Audit: I Found 47 Dead Features in One Product (Here's How to Audit Yours)
May 20, 2025

UI/UX Audit: I Found 47 Dead Features in One Product (Here's How to Audit Yours)

I ran a UX audit on a SaaS product last year. The founder wanted a redesign: "Everything feels cluttered. Users get confused. We need to start fresh."

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When Your MVP UX Design Stops Being Scrappy and Starts Being Expensive
May 15, 2025

When Your MVP UX Design Stops Being Scrappy and Starts Being Expensive

A client came to me with 18 months of traction, 2,000 active users, and an MVP that looked like it was styled with inline CSS and prayers.

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User Engagement Metrics Lie: Why Silence Is the Worst Feedback You'll Get
May 13, 2025

User Engagement Metrics Lie: Why Silence Is the Worst Feedback You'll Get

I launched a new dashboard tab. No bugs filed. No complaints. No support tickets. My team celebrated: "Clean launch!"

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This Button Does Nothing (And Your Users Definitely Noticed)
May 1, 2025

This Button Does Nothing (And Your Users Definitely Noticed)

I shipped a "Save draft" button that didn't save drafts.

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The Fake Persona Test: I Roleplay as a 69-Year-Old Librarian to Find UX Bugs My Team Misses
Apr 30, 2025

The Fake Persona Test: I Roleplay as a 69-Year-Old Librarian to Find UX Bugs My Team Misses

I caught a critical signup bug three days before launch by pretending to be a 69-year-old librarian with trust issues.

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Unsolicited Design Redesigns: Why Designers Can't Stop Redesigning Products Nobody Asked For
Apr 24, 2025

Unsolicited Design Redesigns: Why Designers Can't Stop Redesigning Products Nobody Asked For

I redesigned Notion's empty states without permission. Took me 4 hours on a Saturday. Notion didn't ask. They probably don't care. But I learned more in those 4 hours than I did in a month of client w

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Startups We Admire (and Would Love to Design For)
Apr 21, 2025

Startups We Admire (and Would Love to Design For)

Okay, not quite. But yes — https://curated.dnsk.work is just a simple, slightly obsessive tool we made to track the startups we keep accidentally redesigning in our heads. It’s not a lead gen gimmick.

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UX Design Principles: Stop Micromanaging Users Like Pharaoh
Apr 17, 2025

UX Design Principles: Stop Micromanaging Users Like Pharaoh

The final days of Pesach are about walking forward. Not escaping anymore – moving. Through the sea. Into the unknown.

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Dark Patterns in UX Design: What the Exodus Can Teach Us About User Liberation
Apr 15, 2025

Dark Patterns in UX Design: What the Exodus Can Teach Us About User Liberation

We're deep into Pesach season. A time of freedom, storytelling, and asking difficult questions.

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Let's Not Build Design Portfolios for Algorithms – Build Them for Humans Who Hire
Apr 9, 2025

Let's Not Build Design Portfolios for Algorithms – Build Them for Humans Who Hire

I rejected a designer last month whose portfolio had perfect case studies, consistent branding, and a clear CTA to "Request Full Deck."

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Why I Stopped Sounding Like Every Other Designer on LinkedIn
Apr 4, 2025

Why I Stopped Sounding Like Every Other Designer on LinkedIn

Award-winning. Passionate. Strategic. Driven.

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